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Somerset County Maine



 Department: Information Technology                               Job Title: Director

Classification: Exempt/Non-Union                                     Office Hours: As Assigned

Starting Salary: $60,000. - $75,000.                                                          

 Job Summary:         

 The Information Technology Director performs professional, technical, management and administrative work overseeing daily management of the Somerset County IT staff and programs for all County Departments and related inter-dependent technical assistance and towns in Somerset County; all other related work as required.

Essential Functions:

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Coordinates with Somerset County officials on sensitive projects and works with staff to resolve technical policy and procedures in matters as they arise. Frequently troubleshoots when policy questions arise, when systems fail or when there are conflicts with state and local technical officials.

Work to ensure uptime of Somerset County Information Systems and computing hardware. Schedule Information Technology Support coverage for 24/7/365, thru staffing, sub-contracting and on-call planning. 

Oversee and assist in development of Video Conferencing, Instant Messaging, Webinars, and in Somerset County and throughout its towns.

Oversees the Somerset County Telephone, Cellular phone systems, Radio and service programs. Works with department heads and managers to identify priorities, respond to requests for “phone” services and assistance  

Oversees the development and maintenance of the Graphic Information System, which includes developing, maintaining and ensuring the integrity of data, developing and maintaining a network of GIS users to exchange information/data; meeting the mapping needs of Somerset County and delivering services to the public and towns; all other GIS activities, as required.

Assist in the development, acquisition and fulfillment of grants and funding for County wide technical projects. Assist Somerset Economic Development Corporation in technical advice and expertise to enhance and expand business in Somerset County

Develops and maintains working relationships with local, regional, state and federal officials.

Performs similar or related work as required, directed or as situation dictates.

This description is not an exhaustive list of duties and responsibilities associated with this position. While this is intended to be a reflection of the current position, management reserves the right to revise these responsibilities or require other or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, technological development, etc.)

Duties and Responsibilities:

 Responsible for the overall success and security of IT systems within the organization. This includes equipment repair and lifecycle management, ensuring data availability and security, and backup/disaster recovery management.

  • Develop governance documentation, including policies and procedures, and provide the overall IT vision consistent with state and federal guidelines and requirements (CJIS) and industry best practices.
  • Define organizational uptime and disaster recovery objectives. Develop a technology plan to achieve and validate the stated objectives.
  • Manage internal IT staff to provide the necessary oversight, training, and direction to ensure organizational IT objectives are met.
  • Manage external IT and telco vendor contracts, performance, and projects.
  • Perform hardware and software lifecycle planning and management.
  • Maintains an active quality control program through metrics, KPI, and statistical reporting.
  • Manage customer, vendor, and citizen feedback and incorporate into the County’s Technology strategy as appropriate.
  • Develop and track annual IT budget.

Education and Experience:

 Ten years of progressively combined responsible experience in technology, planning and system management; Bachelors’ degree in Information Technology, Business Administration may be substitutes for two years of system management, five years of experience should be in a supervisory capacity; or an equivalent combination of education and experience.


 Knowledge. Working knowledge of the principles and practices of Information Technology planning, Virtualization, VMware, VEEAM, GIS, Telephony PBX and VOIP. Working knowledge of Windows Server, Microsoft Exchange, SQL, Citrix, and PC Support. Knowledge of state and federal technology rules and regulations as they relate to the above specialties and to Somerset County planning in general.

Physical Requirements:

 Minimal physical effort is generally required in performing duties under typical office conditions. Ability to maneuver stairs, uneven terrain and lift 50 pounds. The employee is frequently required to sit, talk, and listen.

Somerset County offers an excellent and comprehensive benefits package which includes Health, Dental, Vision, Retirement, Income Protection, Vacation, and Sick time. Somerset County is proud of its talented and dedicated workforce.  Come join our team. 

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Please visit Somerset County website at www.somersetcounty-me.org

Resumes will NOT be considered without being accompanied by a Completed Application.

Applications will be accepted until position is filled.

To Apply Please Send Resume to ethomas@syseng.com

Somerset County Maine Official Website

Contact Us

Somerset County
41 Court St.
Skowhegan, ME 04976
Ph: 207-474-9861
Fx: 207-474-7405
E-mail Us
Sheriff's Office
131 East Madison Road 
Madison, ME 04950 

Ph: 207-474-9861
Fx: 207-474-7402

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